Last updated September 18, 2023
This
privacy notice for RentalsPool
( 'we', 'us', or
'our' ), describes how and why we might collect, store, use, and/or
share ( 'process'
) your information when you use our services (
'Services' ), such as when
you:
- Download and use
our mobile application ( RentalsPool)
- Engage with us in other related ways, including any
sales, marketing, or events
Questions or
concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact us
at support@rentalspool.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy
notice, but you can find out more details about any of these topics by clicking the
link following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal information depending on
how you interact with us and the Services, the choices you make, and the products and
features you use. Learn more about personal
information you disclose to us.
Do we process any sensitive personal
information?
We do not process sensitive personal information.
Do we receive any information from third
parties?
We do not receive any information from third parties.
How do we process your information? We
process your information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which types of
parties do we share personal information? We may share information in
specific situations and with specific categories of third parties. Learn more
about when and with whom we share
your personal information.
How do we keep your information safe? We have
organisational and
technical processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how we keep your information
safe.
What are your rights? Depending on where you
are located geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest
way to exercise your rights is by
contacting us. We will consider and act upon any
request in accordance with applicable data protection laws.
Want
to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE
COLLECT?
Personal information you
disclose to us
In
Short: We
collect personal information that you provide to
us.
We
collect personal information that you voluntarily provide to us when you
register on the Services,
express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Services, or otherwise when you contact
us.
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us
and the Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
-
phone numbers
-
email addresses
-
mailing addresses
-
contact or authentication data
-
business name
Sensitive Information.
We do not process sensitive information.
Payment Data. We may collect data
necessary to process your payment if you make purchases, such as your payment instrument
number, and the security code associated with your payment instrument. All payment data
is stored by
Razorpay.
You may find their privacy notice link(s) here:
https://razorpay.com/privacy/
.
Application Data. If you use our application(s),
we also may collect the following information if you choose to provide us with access or
permission:
- Geolocation Information. We may request access or
permission to track location-based information from your mobile device, either
continuously or while you are using our mobile application(s), to provide certain
location-based services. If you wish to change our access or permissions, you may do so
in your device's settings.
- Mobile Device Access. We may request access or
permission to certain features from your mobile device, including your mobile device's
camera ,storage ,sms messages ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect
device information (such as your mobile device ID, model, and manufacturer), operating
system, version information and system configuration information, device and application
identification numbers, browser type and version, hardware model Internet service
provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If
you are using our application(s), we may also collect information about the phone
network associated with your mobile device, your mobile device’s operating system or
platform, the type of mobile device you use, your mobile device’s unique device ID, and
information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you
push notifications regarding your account or certain features of the application(s). If
you wish to opt out from receiving these types of communications, you may turn them off
in your device's settings.
This
information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.
All
personal information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when
you visit our
Services.
We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address,
browser and device characteristics, operating system, language preferences, referring
URLs, device name, country, location, information about how and when you use our
Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like
many businesses, we also collect information through cookies and similar technologies.
The
information we collect includes:
Based on
the
applicable
laws of
your
country,
you may
have the
right to
request
access
to the
personal
information
we
collect
from
you,
change
that
information,
or
delete
it.
To
request
to
review,
update,
or
delete
your
personal
information,
please
visit:
Profile page on our app or email us at support@rentalspool.com.
.
- Device Data. We collect device data such
as information about your computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model, Internet service
provider and/or mobile carrier, operating system, and system configuration
information.
- Location Data. We collect location data
such as information about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type and settings of
the device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by disabling your
Location setting on your device. However, if you choose to opt out, you may not
be able to use certain aspects of the Services.
2.
HOW DO WE PROCESS YOUR
INFORMATION?
In
Short: We process your information to
provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with
your consent.
We process your personal information for a
variety of reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and
authentication and otherwise manage user accounts. We may
process your information so you can create and log in to your account, as well
as keep your account in working order.
- To respond to user inquiries/offer
support to users. We may process your information to
respond to your inquiries and solve any potential issues you might have
with the requested service.
- To send administrative
information to you. We may process your
information to send you details about our products and services,
changes to our terms and policies, and other similar
information.
- To enable
user-to-user communications. We
may process your information if you choose to use
any of our offerings that allow for communication
with another user.
- To
post testimonials. We post
testimonials on our Services that may
contain personal information.
- To protect
our Services. We may process
your information as part of our efforts to
keep our Services safe and secure, including
fraud monitoring and
prevention.
- To
evaluate and improve our
Services, products, marketing,
and your experience. We
may process your information when we
believe it is necessary to identify
usage trends, determine the
effectiveness of our promotional
campaigns, and to evaluate and
improve our Services, products,
marketing, and your
experience.
- To
identify usage trends.
We may process information about how
you use our Services to better
understand how they are being used
so we can improve
them.
In
Short: We
may share
information
in specific
situations
described in
this section
and/or with
the
following
categories
of
third
parties.
Vendors,
Consultants, and
Other
Third-Party
Service
Providers.
We may share your
data with
third-party vendors,
service providers,
contractors, or
agents (
'third
parties'
) who perform
services for us or
on our behalf and
require access to
such information to
do that work.
The
categories of
third parties
we may share
personal information
with are as
follows:
-
Data Analytics Services
-
Payment Processors
-
Performance Monitoring Tools
-
Sales & Marketing Tools
-
User Account Registration & Authentication Services
We
also
may need to
share your personal
information in the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
When
we use
Google Maps
Platform
APIs.
We may share
your information
with certain
Google Maps
Platform APIs
(e.g.
-
Other
Users.
When you
share
personal
information
-
Offer
Wall. Our
application(s)
may
display
a
third-party
hosted
In
Short: We
may
use
cookies
and
other
tracking
technologies
to
collect
and
store
your
information.
We
may use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
access
or store
information.
Specific
information
about
how we
use such
technologies
and how
you can
refuse
certain
cookies
is set
out in
our
Cookie
Notice
.
5.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep
your
information
for
as
long
as
necessary
to
fulfil
the
purposes
outlined
in
this
privacy
notice
unless
otherwise
required
by
law.
We
will
only
keep
your
personal
information
for as
long as
it is
necessary
for the
purposes
set out
in this
privacy
notice,
unless a
longer
retention
period
is
required
or
permitted
by law
(such as
tax,
accounting,
or other
legal
requirements).
No
purpose
in this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of time
in which
users
have an
account
with us
.
When
we have
no
ongoing
legitimate
business
need to
process
your
personal
information,
we will
either
delete
or
anonymise
such
information,
or, if
this is
not
possible
(for
example,
because
your
personal
information
has been
stored
in
backup
archives),
then we
will
securely
store
your
personal
information
and
isolate
it from
any
further
processing
until
deletion
is
possible.
6.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim
to
protect
your
personal
information
through
a
system
of
organisational
and
technical
security
measures.
We
have
implemented
appropriate
and
reasonable
technical
and
organisational
security
measures
designed
to
protect
the
security
of any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over the
Internet
or
information
storage
technology
can be
guaranteed
to be
100%
secure,
so we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or other
unauthorised
third
parties
will not
be able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we will
do our
best to
protect
your
personal
information,
transmission
of
personal
information
to and
from our
Services
is at
your own
risk.
You
should
only
access
the
Services
within a
secure
environment.
7.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do
not
knowingly
collect
data
from
or
market
to
children
under
18
years
of
age
.
We
do not
knowingly
solicit
data
from or
market
to
children
under 18
years of
age. By
using
the
Services,
you
represent
that you
are at
least 18
or that
you are
the
parent
or
guardian
of such
a minor
and
consent
to such
minor
dependent’s
use of
the
Services.
If we
learn
that
personal
information
from
users
less
than 18
years of
age has
been
collected,
we will
deactivate
the
account
and take
reasonable
measures
to
promptly
delete
such
data
from our
records.
If you
become
aware of
any data
we may
have
collected
from
children
under
age 18,
please
contact
us at
support@rentalspool.com.
8.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
You
may
review,
change,
or
terminate
your
account
at
any
time.
Withdrawing
your
consent:
If we
are
relying
on your
consent
to
process
your
personal
information,
which
may be
express
and/or
implied
consent
depending
on the
applicable
law,
you have
the
right to
withdraw
your
consent
at any
time.
You can
withdraw
your
consent
at any
time by
contacting
us by
using
the
contact
details
provided
in the
section
'
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
'
below
.
However,
please note
that this
will not
affect the
lawfulness
of the
processing
before its
withdrawal
nor,
when
applicable
law allows,
will
it affect
the
processing
of your
personal
information
conducted in
reliance on
lawful
processing
grounds
other than
consent.
Account
Information
If
you would at
any time
like to
review or
change the
information
in your
account or
terminate
your
account, you
can:
-
Contact us using the contact information provided.
-
Log in to your account settings and update your user account.
Upon
your request
to terminate
your
account, we
will
deactivate
or delete
your account
and
information
from our
active
databases.
However, we
may retain
some
information
in our files
to prevent
fraud,
troubleshoot
problems,
assist with
any
investigations,
enforce our
legal terms
and/or
comply with
applicable
legal
requirements.
Cookies
and
similar
technologies:
Most Web
browsers
are set
to
accept
cookies
by
default.
If you
prefer,
you can
usually
choose
to set
your
browser
to
remove
cookies
and to
reject
cookies.
If you
choose
to
remove
cookies
or
reject
cookies,
this
could
affect
certain
features
or
services
of our
Services.
You may
also
opt
out
of
interest-based
advertising
by
advertisers
on our
Services.
If
you have
questions or
comments
about your
privacy
rights, you
may email us
at
support@rentalspool.com
.
9.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web
browsers
and some
mobile
operating
systems
and
mobile
applications
include
a
Do-Not-Track
(
'DNT'
)
feature
or
setting
you can
activate
to
signal
your
privacy
preference
not to
have
data
about
your
online
browsing
activities
monitored
and
collected.
At this
stage no
uniform
technology
standard
for
recognising
and
implementing
DNT
signals
has been
finalised
.
As such,
we do
not
currently
respond
to DNT
browser
signals
or any
other
mechanism
that
automatically
communicates
your
choice
not to
be
tracked
online.
If a
standard
for
online
tracking
is
adopted
that we
must
follow
in the
future,
we will
inform
you
about
that
practice
in a
revised
version
of this
privacy
notice.
10.
DO
CALIFORNIA
RESIDENTS
HAVE
SPECIFIC
PRIVACY
RIGHTS?
In
Short: Yes,
if
you
are
a
resident
of
California,
you
are
granted
specific
rights
regarding
access
to
your
personal
information.
California
Civil
Code
Section
1798.83,
also
known as
the
'Shine
The
Light'
law,
permits
our
users
who are
California
residents
to
request
and
obtain
from us,
once a
year and
free of
charge,
information
about
categories
of
personal
information
(if any)
we
disclosed
to third
parties
for
direct
marketing
purposes
and the
names
and
addresses
of all
third
parties
with
which we
shared
personal
information
in the
immediately
preceding
calendar
year. If
you are
a
California
resident
and
would
like to
make
such a
request,
please
submit
your
request
in
writing
to us
using
the
contact
information
provided
below.
If
you are
under 18
years of
age,
reside
in
California,
and have
a
registered
account
with
Services,
you have
the
right to
request
removal
of
unwanted
data
that you
publicly
post on
the
Services.
To
request
removal
of such
data,
please
contact
us using
the
contact
information
provided
below
and
include
the
email
address
associated
with
your
account
and a
statement
that you
reside
in
California.
We will
make
sure the
data is
not
publicly
displayed
on the
Services,
but
please
be aware
that the
data may
not be
completely
or
comprehensively
removed
from all
our
systems
(e.g.
backups,
etc.).
11.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes,
we
will
update
this
notice
as
necessary
to
stay
compliant
with
relevant
laws.
We
may
update
this
privacy
notice
from
time to
time.
The
updated
version
will be
indicated
by an
updated
'Revised'
date and
the
updated
version
will be
effective
as soon
as it is
accessible.
If we
make
material
changes
to this
privacy
notice,
we may
notify
you
either
by
prominently
posting
a notice
of such
changes
or by
directly
sending
you a
notification.
We
encourage
you to
review
this
privacy
notice
frequently
to be
informed
of how
we are
protecting
your
information.
12.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you have
questions
or
comments
about
this
notice,
you may
email
us
at
support@rentalspool.com.
13.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?